Whisker Seeker Tackle Privacy Policy
Updated November 2021
What information do we collect?
We collect information from you when you register on our website, place an order, subscribe to our newsletter or SMS/MMS messaging, or consent to your child participating in the Whisker Seeker Tackle Kids Club.
When ordering or registering on our website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
1. To personalize your experience (your information helps us to better respond to your individual needs).
2. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
3. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
4. To process transactions.Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purposes of delivering the purchased product or service that you have requested.
5. To administer a contest, promotion, survey, club, or other website feature.
6. To send periodic e-mails.
The email address you provide may be used to send you information, respond to inquiries, verify parent/guardian status, and/or other requests or questions.
How do we protect your information?
We implement a variety of security measures to maintain the safety and security of your personal information on our website when you place an order, or when you enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database, only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow), that enable the website or service provider systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children’s Online Privacy Protection Act (COPPA) Compliance
We are in compliance with the requirements and provisions of the Children’s Online Privacy Protection Act (COPPA). For the Whisker Seeker Tackle Kids Club, we use a trusted third party provider (TrustSpot) to collect photos and information about you and your child, and the information requested is only what is necessary for the child to participate in the club and for Whisker Seeker Tackle to mail the child their free certificate and participation item (TrustSpot Privacy Policy available here). The information collected includes the child’s first and last name, the parent/guardian’s first and last name, the child’s age and date of birth, and the parent/guardian’s e-mail address. Children are never marketed to for products or services.
Personal information collected under this provision is collected directly from the participant or parent/guardian within the website. This personal information is only used in order to mail Whisker Seeker Tackle Kids Club certificates and various items as rewards for participation in different activities (these activities are enumerated on the Kids Club homepage (https://whiskerseeker.com/kids-club).
No information related to the parent/guardian or to the child is sold, transferred, traded, or otherwise given to any party. As a parent/guardian, you have the right to refuse permission or withdraw permission for the use, image, likeness, etc. of your child on promotional materials or social media platforms run by Whisker Seeker Tackle, without affecting the ability of the child to participate in the Kids Club. We do not require more information than what is necessary for the Kids Club participation.
As the parent/guardian, you have the right to request removal or withdrawal of the child from the Kids Club, and removal or withdrawal of their personal information, at any time. To exercise these rights, please contact us at sales@whiskerseeker.com or call 1-855-973-3537 and we will be happy to expedite any requests regarding you or your child’s personal information you have provided.
We require verifiable consent from the parent/guardian using e-mail plus, which consists of the parent/guardian responding and sending back an email that is triggered by the parent/guardian signing up their child on our website for the Whisker Seeker Tackle Kids Club. This email requests the full name of both the parent/guardian and the child, a phone number the parent can be reached at, and the express written consent that the child may participate in the Kids Club. This e-mail also includes links to our Privacy Policy and Terms & Conditions.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Terms and Conditions
Please visit the Terms and Conditions section of our website for additional information establishing the use, disclaimers, and limitations of liability governing the use of our website www.whiskerseeker.com.
Your Consent
By using our website, you consent to our online privacy policy and the terms and conditions contained therein.
Changes to our Privacy Policy
If we decide to change or update our Privacy Policy, we will update the Privacy Policy modification date below.
This Privacy Policy was last modified on 11/5/2021.
Contacting Us
If there are any questions regarding this Privacy Policy you may contact us using the information below:
https://www.whiskerseeker.com
2963 100th Street
Urbandale, Iowa 50322
United States
1.855.973.3537