Solar Powered Bait Shack

At Whisker Seeker Tackle, we take pride in our commitment to providing high-quality products that are well-designed and well-built. We stand behind our products with a warranty against any defects in materials or workmanship. However, there are some conditions to our warranty that we want to make clear.

This warranty applies only to the original owner of Whisker Seeker Solar Powered Bait Shack (WSTSPBS) purchased either 1.) directly through Whisker Seeker Tackle channels or 2.) from a Whisker Seeker Authorized Dealer. The complete directory of Authorized Dealers can be found here. Any second-hand sales, or WSTSPBS purchased through an unauthorized/unofficial dealer are not covered by any kind of warranty. Any WSTSPBS purchased through an authorized dealer must be registered for warranty within 30 days of the date of purchase in order to be eligible for warranty.  

Normal “wear and tear” is not covered by warranty; nor is damage caused from neglect, power surges/lightning strikes, water damage, ice retention/performance, or failure to follow recommended care and use instructions. Power cords and fuses are not covered by our warranty. We define “wear and tear” to include, but not be limited to, the following conditions: chips and scratches, abrasions, discolorations or fading due to usage, exposure to sunlight, natural elements and extreme weather. Natural battery degradation of up to 20% per year is expected with a lithium battery, and thus will not be covered under the warranty. Replacement batteries are available by calling WST customer care team. With proper usage, the charging port should not be subjected to water or the elements, so corrosion within with port is not covered by warranty. WSTSPBS that have been altered or modified will not be eligible for warranty, nor shall any that have been misused or stressed beyond the limits of the materials used. The WSTSPBS warranty will be voided if the pump has been opened, dismantled, or altered in any way. Rust and/or subsequent damage/failure inside the pump due to being submerged in water, is not covered under warranty.

To file a warranty claim for your WSTSPBS fill out the “Trophy Tuff Warranty Claim” available here. Once a claim form has been submitted, the customer will be notified within five business days with a determination of coverage. Should your WSTSPBS have an issue and qualify for warranty, Whisker Seeker Tackle will either send a replacement unit or replacement parts, at our discretion. We will work to get these replacement parts or units out to qualifying warranty claims as quickly as possible, but there may be delays in service if these parts or units are out of stock. If your item is deemed ineligible for warranty service, we will contact with you with the results of our findings as well as any possible solutions we may have. Again: “wear and tear” is not covered by the WSTSPBS warranty.  

WSTSPBS are covered by warranty for a period of two years.